Coolangatta Holiday Apartments

 

The following tariffs are a guide only, please phone reception (07)5599 2755 for any specials

Extra person $30 per night 1 extra person only per apartment on a rollaway bed

CANCELLATION AND CHANGE POLICY:

Low Season

No deposit is taken at time of booking. Full payment of your accommodation will be taken 14 days prior to arrival, if this payment is declined at that time, your apartment may be re-booked to another party seeking accommodation at that time. If the booking is cancelled less than 14 days prior to the planned arrival date, there will be no refund.

During High/Peak Season

No deposit is taking at time of booking. Full payment of your accommodation will be taken 30 days prior to arrival, if this payment is declined at that time, your apartment may be re-booked to another party seeking accommodation at that time. If the booking is cancelled less than 30 days prior to the planned arrival date, there will be no refund.

GENERAL TERMS

  • Visa and Masterard is accepted. We have a 2.5% surcharge on Visa, Mastercard and Amex credit card transactions. Direct transfer, Eftpos deposits do not attract a fee.
  • All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 25, the property has the right to refuse any booking when the legal guardian over 25 and cannot provide current photo ID if requested on check-in.

THIRD PARTY BOOKINGS

  • Third parties are required to follow the cancellation policy according to their booking. If you booked through a travel agent, online booking platform or other third party, please contact your booking provider directly who will explain the options for modification or cancellation applicable to your booking.
  • If the guest doesn’t show up they will be charged the total price of the reservation.
  • The guest will be charged the full payment 14 days before arrival in low season. For High/Peak Season the total price of the reservation will be charged 30 days before arrival.